Booking and service policy

How to book

Send a request through the “Request a consultation” page or directly to our official WhatsApp support. Sending a message is a request and does not reserve a time.

Confirming arrangements

Our support team confirms the mentor, time, language, duration and fees with you. A service is only scheduled once both sides confirm.

Payment

The site does not take online payments. Our support team explains how to pay when confirming the arrangement.

Rescheduling, cancellation and refunds

Please contact our official support team about rescheduling, cancellation and refunds; arrangements are as confirmed by both sides.